> For the complete documentation index, see [llms.txt](https://malgn.gitbook.io/cloud/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://malgn.gitbook.io/cloud/operation-guide/operation-troubleshooting/account-deletion-issue.md).

# 회원탈퇴가 안 됩니다

{% hint style="info" %}
회원이 탈퇴를 하거나, 관리자가 탈퇴로 상태를 변경하면 해당 계정으로는 로그인을 할 수 없습니다. 

다만, 정보 보관을 위해 탈퇴 상태인 계정 정보는 삭제되지 않습니다. 

탈퇴된 회원의 정보를 삭제하기 위해서는 완전 삭제 처리를 해야합니다. 
{% endhint %}

### 탈퇴된 회원을 완전 삭제하는 방법 

1. 회원관리정보 > 회원탈퇴관리에서삭제하려는 회원을 체크박스로 선택 후 \[개인정보파기] 버튼을 클릭해 개인정보를 삭제합니다. 

<figure><img src="https://2682005733-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnCJ1h9RfgMyIYNsCiItT%2Fuploads%2FtBOO2aatkfveaOIRwU9h%2Fimage.png?alt=media&amp;token=d07fdf35-6844-43ee-a80a-1b50992ed128" alt=""><figcaption></figcaption></figure>

2. 다시 삭제하려는 회원을 체크박스로 선택 후 \[영구삭제] 버튼을 클릭해 완전 삭제 처리를 합니다.&#x20;

<figure><img src="https://2682005733-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnCJ1h9RfgMyIYNsCiItT%2Fuploads%2FKbl7WoSJwlJxqVwZHRvX%2Fimage.png?alt=media&amp;token=82ec78f4-5d88-47fb-8ccf-987e2b54b866" alt=""><figcaption></figcaption></figure>

{% hint style="danger" %}
계정을 완전삭제한 후 동일 아이디로 재가입을 할 수 있습니다.&#x20;
{% endhint %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://malgn.gitbook.io/cloud/operation-guide/operation-troubleshooting/account-deletion-issue.md?ask=<question>&goal=<endgoal>
```

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Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.